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Customer FAQs

Can I get a discount?

We offer holiday and special discounts periodically. Stay updated by following our website or joining our TG Channel . We recommend joining our TG group, as special offers and discounts are typically announced there first.

We also provide wholesale prices for Bulk orders. We offer tailored discounts and dedicated support for large-quantity purchases, helping you acquire equipment at the most competitive market prices. You can email us at info@hkbitark.com

Can I pick up the machine myself?

Yes, we offer self-pickup options. We have warehouses in Hong Kong and ShenZhen, so you can choose the nearest location based on your needs. Alternatively, we can ship the machine to your forwarder's address.

Are machines purchased through you new?

Yes, we sell brand new, factory-sealed miners.If you buy new machines from us, Bitark Team purchases equipment directly from the factory, ensuring all products are new and unused.

Typically, machines are shipped directly from the warehouse without opening the packaging. We only open the packaging for testing if requested by the customer before shipment.

Is there a minimum order quantity for servers?

No, there is no minimum order quantity. We cater to machines of all scales and understand that many investors prefer to start small before committing to larger investments.

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